Category

Glossary

Articles on Glossary from the Openkoda team.

Glossary

Insurance Rating Engine

What an insurance rating engine is, the must-have features to look for, the benefits of centralizing pricing logic, and how to integrate it with your stack.

Glossary

Marine Cargo Insurance

What marine cargo insurance covers, who needs it, the main policy types (ICC A/B/C, single voyage, open cover), and key contract requirements.

Glossary

Captive Insurance

An insurer owned by the businesses it covers, the forms it takes, and what separates a captive from simply retaining the risk.

Glossary

Case Reserve Insurance

What a case reserve represents, how the first estimate is set, and why it moves every time new information reaches the file.

Glossary

Claims Leakage

The money paid out above what the claim should have cost, why it is measured by file review, and what separates it from fraud.

Glossary

Claims Triage

How insurers sort incoming claims by complexity and route them, and what separates a rules-based assessment from a predictive one.

Glossary

Coverholder

A business authorised to enter into contracts of insurance on a Lloyd's syndicate's behalf, and where its authority stops.

Glossary

Excess and Surplus Lines

What non-admitted insurance is, why a risk ends up there, and the two protections a buyer gives up in exchange for the flexibility.

Glossary

Fronting Carrier

An insurer that issues the policy and passes most of the risk on, and why it still owes the policyholder if the reinsurer fails.

Glossary

IBNR Insurance

The reserve for claims that have happened but have not reached the insurer yet, and why the estimate keeps changing after the year closes.

Glossary

IFRS 17

The accounting standard that replaced a patchwork of national practice, and the profit measure at its centre: the contractual service margin.

Glossary

Insurance Claims Cycle Time

Where the clock starts and stops on a claim, why the average hides the files that matter, and what a long cycle time usually indicates.

Glossary

Loss Adjustment Expense

The cost of investigating and settling claims, split into allocated and unallocated, and why it belongs on the loss side of the combined ratio.

Glossary

Loss Ratio Insurance

How the loss ratio is calculated, why incurred and paid losses give different answers, and what the gross and net versions each tell you.

Glossary

Loss Run Insurance

The claims history an underwriter asks for at renewal, how to read paid against incurred, and why the valuation date changes what it says.

Glossary

Quota Share Reinsurance

Proportional reinsurance where premium and losses are split by a fixed percentage, and what the ceding commission is paying for.

Glossary

Quote Bind Issue

The three steps that turn an enquiry into a live policy, where cover actually attaches, and what a referral does to the sequence.

Glossary

Quote to Bind Ratio

The share of quotes that become policies, and why the definition of a quote decides whether the number means anything.

Glossary

SERFF Filing

How rates and forms reach a US state regulator, who reviews them, and why approval is not the same as permission to start selling.

Glossary

Solvency II

The EU prudential regime in three pillars, the two capital thresholds that trigger different supervisory responses, and what changes in 2027.

Glossary

Subrogation Insurance

How an insurer steps into its policyholder's shoes to recover from whoever caused the loss, and what happens to the deductible.

Glossary

Treaty vs Facultative

Whether reinsurance covers a whole class automatically or one risk at a time, and why treaty does not mean proportional.

Glossary

Anonymizing Insurance Claims Data

What it takes to anonymize claims data, how that differs from pseudonymization and masking, and why removing names is only the start of the job.

Glossary

Combined Ratio Insurance

How the combined ratio measures underwriting performance, what its loss and expense components include, and why calendar and accident year figures differ.

Glossary

Core Insurance System

What a core insurance system covers, how policy administration, billing and claims fit together, and where the boundary with surrounding tools sits.

Glossary

Expense Ratio Insurance

What the insurance expense ratio measures, how it is calculated, which costs sit inside it, and why a falling ratio does not always mean lower costs.

Glossary

Insurance Retention Rate

How insurers, agencies and brokers measure retention, the difference between policy, customer and premium retention, and how to calculate each one.

Glossary

Insurtech Platform

An insurtech platform is a digital environment for creating, managing, and distributing insurance products, unifying underwriting, policy admin, and claims.

Glossary

Insurance Form Builder

An insurance form builder lets teams create, manage, and deploy digital insurance forms - quotes, claims, applications - with logic, validation, and integrations.

Glossary

Claims Management System (CMS)

A claims management system helps insurers organize, track, and speed up handling claims from first notice of loss through investigation to final settlement.

Glossary

Policy Administration System (PAS)

A policy administration system manages the full policy lifecycle - issuance, endorsements, renewals, billing, and documents - as the core of insurance operations.

Glossary

RBAC vs ABAC

RBAC grants access by predefined roles, while ABAC evaluates user, resource, and context attributes for dynamic, fine-grained access control.

Glossary

Insurance Audit Trail

An insurance audit trail is a chronological record of who did what and when across systems, protecting data integrity, transparency, and compliance.

Glossary

Insurtech

Insurtech is the application of modern digital technologies - AI, cloud, analytics, and APIs - to modernize and transform the insurance sector.

Glossary

Insurance Billing System

An insurance billing system manages end-to-end billing for policies, from invoicing and payment processing to receivables, refunds, and adjustments.

Glossary

Insurance Endorsement

An insurance endorsement is a formal amendment that updates an existing policy's terms, scope, or conditions without issuing a new contract.

Glossary

Bordereau Insurance

What a bordereau is in insurance and reinsurance, its origins, the main types (risk, premium, claims), and the operational challenges of bordereau processing.

Glossary

Property and Casualty Insurance

What property and casualty (P&C) insurance covers, its key types from homeowners to auto and general liability, and its main benefits for people and businesses.

Glossary

Parametric Insurance

How parametric insurance pays out on predefined event triggers instead of assessed losses, how it compares to traditional cover, and its key benefits.

Glossary

Usage-Based Insurance

How usage-based insurance (UBI) prices premiums on real driving behavior via telematics, the factors that shape your score, and market growth statistics.

Glossary

Crop Insurance

How crop insurance protects farm production and revenue, its history and types (MPCI, crop-hail, revenue), what it costs, and why it's a specialty line.

Glossary

ACORD Form

What ACORD forms are, why certificates of insurance matter, where to find them, and the most common ACORD form types used across the insurance industry.

Glossary

Managing General Agent (MGA)

What a Managing General Agent is, how delegated underwriting authority works, and how MGAs differ from insurance brokers within the distribution chain.

Glossary

Insurance Agent Portal

An agent portal is a secure web application giving licensed insurance agents access to the tools and data they need to run their business.

Glossary

First Notice of Loss (FNOL)

First Notice of Loss (FNOL) is the initial report to an insurer that an event happened, marking the official start of the claims process.

Glossary

Insurance Broker Portal

An insurance broker portal is a secure, multi-carrier workspace for placing and servicing policies end-to-end.

Glossary

Insurance Rules Engine

How a business rules engine automates underwriting, rating, eligibility, and claims decisions in insurance with speed, consistency, and full auditability.

Glossary

Certificate of Insurance (COI)

A certificate of insurance is a short, standardized document proving that an individual or business holds active insurance coverage.

See Openkoda in your context

Book a live, personalized demo with our product team - tell us your use case and see the platform work with your data. No commitment.