Workflow Engine

Automate your insurance process, visually

Design how submissions, quotes, underwriting, issuance and renewals flow - by dragging steps on a canvas. Test the whole journey before it goes live, then let it run.

Your process, your way

Model exactly how work should flow - no hard-coded, one-size vendor process.

Less manual work

Reminders, documents, tasks and issuance run automatically.

Change safely

Simulate a process before it goes live; in-flight cases finish on the version they started.

Your process, exactly your way

Replace rigid, hard-coded workflows with a visual process you can change whenever your business changes.

Real automation, not a diagram

It runs the work, across the whole lifecycle

A workflow step does the job rather than just recording that someone should. Steps rate risks, issue policies, generate documents and wait for payment, so the process on the canvas is the process that actually executes.

Because runs are versioned, you can change a live process without breaking the cases already moving through it.

What a step can do

  • Rate a risk & create a quote
  • Evaluate underwriting rules
  • Issue, endorse or renew a policy
  • Generate documents & send email
  • Wait for a payment, approval or timer
  • Call AI to summarise or classify
What's included

Everything your insurance business needs, in one platform

Drag-and-drop canvas

Design submission, quote, underwriting, issuance and renewal flows visually, so the process is something your team can read and change.

Triggers, actions & logic

React to events, branch on rules, and wait for payments, approvals or timers before the next step runs.

Built-in actions

Rate, evaluate underwriting, create quotes, send email, generate documents and issue policies - without custom code behind any of it.

Simulation

Dry-run the whole journey and see the exact path before activating, so surprises happen in a test rather than to a customer.

Scheduled steps

Time-based automation for renewals, reminders and dunning.

Versioned runs

Each run keeps a snapshot of its process, so changes never break work in progress and you can see exactly which version handled a case.

How it works

Up and running, fast

Map your steps

Lay out the journey on the canvas - triggers, actions, branches and waits.

Simulate

Dry-run the whole flow and confirm the path it takes before anyone relies on it.

Activate & monitor

Go live and watch each run, with every step logged as it happens.

See it in action

Automate a renewal chase

Renewals should offer, remind and follow up without anyone remembering to.

Design the flow

Drag the steps into place: create the renewal offer, email the client, wait, then send reminders.

Simulate it

Dry-run the journey and confirm the timing and branches behave the way you intended.

Activate

It runs automatically for every expiring policy, with each run versioned and fully logged.

Illustrative example built on Openkoda's demo products.

Who it's for

Workflow Engine Built for Your Team

Operations and product teams who want to own and change their processes directly. If your current system dictates how work has to flow, or every process tweak turns into a change request, this hands the canvas to the people who actually run the operation - with simulation before go-live and versioned runs so nothing in flight breaks.

FAQ

Questions, answered

Can business users change the process?
Yes. Workflows are visual, data-driven graphs your team edits directly - no code.
What happens to cases mid-process when we change a workflow?
Each run freezes the version it started on, so in-flight cases finish safely while new ones use the updated flow.
Can I test a workflow before going live?
Yes. Simulate runs the whole journey in a dry run and highlights the path it takes.
Does it handle time-based steps?
Yes - renewals, reminders and dunning run on scheduled timers.
What can a workflow step do?
Rate a risk, evaluate underwriting, create quotes, send email, generate documents, issue policies, wait for payments, approvals or timers, and even call AI to summarise or classify - all without custom code.
Is every run auditable?
Yes. Each run keeps a versioned snapshot of its process and is fully logged, so you can see exactly what happened and when.

See Openkoda in your context

Book a live, personalized demo with our product team - tell us your use case and see the platform work with your data. No commitment.